Return Policy

You may return any unused parts up to 3 days from date of receipt. To return a part please contacts us for a returns authority number. We will require your invoice number at this time. The cost of returning the part is to be at the customer’s expense.

Please note any part returned to us without a return number will not be processed for credit or returned to you.

Parts that have been fitted will not be accepted as returns. Nor will parts that are in not in the original packaging or that are unfit for resale unless you are claiming warranty.

Please include an invoice copy with any return.

All goods have 1 year manufacturers' warranty, warranty items must be returned for test and report by the manufacturer - except in exceptional circumstances if the manufacturer deems the part not to be faulty, the warranty claim will be rejected.

To return a part for a warranty claim please contact us for a warranty claim form and warranty returns authorisation number.

Please note any part returned to us without a warranty returns authorisation number and a FULLY COMPLETED warranty claim form cannot be processed for a warranty claim credit or returned to you. The cost of returning the part is to be at the customer’s expense upon completion of a successful claim we will refund the value paid for the part or replace the part at our discretion.

Unless insurance is selected, goods damaged in transit will only be refunded at the statutory level decreed by the credit policy of the courier.

Please send any returns to the address on your invoice.